The person who reads this is the person who built the app.
Email [email protected] and say what happened. Screenshots help. So does the version line at the bottom of Settings → About, which says exactly which build you are on.
Lapbar signs you in with a six-digit code by email — there is no password. If it has not arrived after a minute, check spam for a message from [email protected]. If it is not there either, write to us with the address you used and we will look.
Every coaster page has a Something here wrong? Tell us link. That goes to a person, not a form queue. Wrong stats, wrong park, a ride that closed, a coaster that is missing entirely — all of it is worth sending.
Every review and photo has a report control, and you can block a rider from their profile — you will stop seeing their reviews anywhere in the app, and it is undoable from Settings. Reports are actioned within 24 hours. Photographs are reviewed by a person before anyone else sees them.
Settings → Delete my account. It removes your profile, every lap you have logged, your ratings, reviews and photos. It cannot be undone and we cannot get it back for you, so it asks you to type your username first.
What Lapbar stores and why is set out in full in the privacy policy. The short version: your reviews, ratings and laps are public, your email address is not, and there is no advertising tracker in the app.